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Frequently Asked Questions
Questions About Our Business
Answers to common questions from brand owners, distributors and supplier account managers.
Business Model
What does ELITE GOODS LLC do?
We are a retail business focused on reselling genuine consumer products across multiple retail channels. We purchase genuine products directly from brands and their authorized distributors and offer them to customers through appropriate retail channels, in line with each brand’s policies.
Are you a brand or manufacturer?
No. We are a retailer. We purchase finished products from brand owners and their authorized distributors and do not manufacture, relabel or alter products.
Which product categories do you focus on?
Groceries, Home & Kitchen, Beauty and Toys. Focusing on four categories lets us understand each brand’s products and customers in depth.
Where is your business located?
ELITE GOODS LLC’s business address is 8 THE GREEN, STE A, DOVER, DE 19901. You can reach us at (302) 587-2319 or info@elitegoods.us.
Sourcing & Authenticity
Where do you purchase your products?
Only from brand owners, manufacturers and their authorized distributors.
Do you buy from liquidators or unverified sources?
No. We do not purchase from liquidators, closeout sellers or any source that cannot document its authorization to sell a brand’s products.
Can you provide business documentation?
Yes. During the account application process, we provide the business information and documentation a supplier requires.
Are you currently an authorized reseller of any brand?
We describe ourselves as an authorized reseller of a brand only after that brand has approved us in writing. We do not display any brand’s name or logo without permission.
Order Volumes
What order sizes do you typically place?
We work within each supplier’s minimum order quantities and opening order requirements. We are glad to discuss initial order size and reorder frequency during account setup.
Do you reorder regularly?
Our goal is consistent reordering based on customer demand, so that each partnership grows steadily over time.
What payment terms do you work with?
We follow the payment terms established in each supplier’s account setup and pay according to those terms.
Retail Channels
Where will our products be sold?
Through appropriate online retail channels, which may include established online marketplaces and other online retail platforms. We offer a brand’s products only on channels that brand permits.
Do you follow MAP policies?
Yes. We respect Minimum Advertised Price policies and other pricing guidelines, and we avoid unauthorized discounting.
Will you sign our reseller or MAP agreement?
Yes. We are glad to review and sign reseller, MAP or authorized retailer agreements as part of opening an account.
Partnership Process
How do we begin the partnership process?
Submit a Partner Inquiry, email info@elitegoods.us or call (302) 587-2319.
What happens after we submit an inquiry?
Our team reviews your information and replies by email to discuss your reseller program, pricing, minimum order quantities and approval requirements.
What information should we include?
Your company and brand names, product lines, reseller pricing or price list, minimum order quantities, and any reseller or MAP requirements.
Still Have Questions?
Our team is happy to answer any question about our business, sourcing or partnership process.